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Job Description
Team overview
Interested in this role You can find all the relevant information in the description below.
Reporting to the 2nd Line Remote Desktop Services Team Leader, the team consists of 10 technical analysts providing IT Support for end-user devices (laptops, desktops, printers, mobile devices).
The team is primarily the first technical team to receive escalated IT issues from the 1st Line Service Desk.
Tasks involve triage and troubleshooting tickets, taking ownership of incidents a...
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