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Job Description
Senior Application Support Engineer
Location - Warton
On site - 5 days a week
Salary up to £52,426
Must be eligible for SC Clearance - Lived in UK for at least 5 years.
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
This is an opportunity to work for a globally leading aerospace and defence consultancy that offer development and clear career progression.
You will be responsible for troubleshooting technical issues through a ITSM toolset and providing specialist IT application support services to the Engineering userbase.
Role -
- Incident and Request Management through our ITSM toolset Service Now
- Contribute to and maintain a support knowledge base
- Provide specialist advice on toolset usage to the userbase
- Infrastructure monitoring and trend analysis
- Supporting licence renewal, hosting and utilisation monitoring activities
Skills -
- Understanding of Engineering PLM toolsets (Teamcenter Enterprise or Unified)
- Able to operate independently to investigate and resolve issues as they arise
- Experience of working in a Support environment
If you are interest please get in contact or apply!