Job Description
We're Direct Line Group – known mainly for the 'red telephone' or Churchill the dog. But, we're also home to some of the country's other best-known brands including Privilege, Greenflag, Direct Line for Business, Darwin, and NIG and also work with a number of Brand Partners too! Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives- giving them peace of mind now and in the future.
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In our ongoing journey to revolutionise insurance, we know we need great people actively working together to shape our future to be successful. And that’s why ‘Great People, Great Results’ is a pillar of our Group-wide business strategy. Under the leadership of our Chief People Officer Vicky Wallis, our HR team have been pivotal to the success of various transformations across the Group– including the move to ‘agile ways of working’ in key segments of the business, propelling the change to Hybrid ways of working, refining our employee value proposition, and this is just the start of it! In an environment where the job market is extremely competitive, we need to ensure we have the right people and skills, which is again where our team comes in.
To support our Chief People Officer in ensuring we implement and execute on all things ‘People’, we have an exciting opportunity for a Business and Change Manager.
The Role
We are looking for a right-hand person to our Chief People Officer (CPO), who will be a member of the HR leadership team and act as an advisor to the CPO. This is a critical role supporting our Chief People Officer in managing relationships and stakeholders, coordinating briefing notes, and prepping her for key meetings. You will champion our values of being yourself and collaborating with others (throughout the organisation, not just HR and the immediate team), working with her Executive Assistant and leadership team, to streamline processes, improve communication across the HR department, oversee strategic projects on behalf of the CPO, and provide challenge through a genuine lens of the Group’s HR agenda – to ensure we’re always moving at pace.
What else you’ll be doing:
Strategically manage the Chief People Officer’s time – working with her executive assistant to ensure meetings fit against (current and longer term) priorities. Identify opportunities where you could join/participate in meetings on her behalf(e.g., project meetings, business review meetings)
Support the CPO with preparing for and follow-ups from meetings
Manage her internal and external communications which includes preparing her presentations and papers to the Board; ensure all communications, papers and approvals are ready for sign off
Work with the People Change Hub teamto maintain a single view of change across HR, ensuring a thorough understanding of projects within the change portfolio. As part of this, you’ll maintain the HR Obeya Room to ensure it reflects up-to-date performance of HR projects and priorities
Apply HR expertise to work (and lead) on special projects, on behalf of CPO or as requested by the HR Leadership Team including (but not limited to) research, external intelligence, data analysis, events, and strategic planning
Leverage yourcuriosity so that you can proactively identify emergingPeople-relatedthemes, priorities, risks, and opportunities - bringing them to the attention of the CPO and her leadership team
Oversee the monthly review of the CPO cost centres, payroll and procurement expense reports. Working with the relevant teams to ensure alignment with HR budget
Plan and oversee the coordination of HR-wide events such as Connection Days with the support of the HR Personal Assistant team
Be responsible for all matters connected with the HR Leadership Team Meetings,including but not limited to monthly management meetings; offsites; and weekly meetings. Compile and agree agendas, ensuring the papers are distributed on time, tracking actions and follow-ups, and producing minutes
What we’re looking for:
Ideally experience working in HR or a people-focused role and an understanding of current-day HR trends
Similar experience supporting a group-wide Executive through a senior business management role
Verbal communication skills, including the ability to communicate and influence a range of senior internal and external stakeholders
Entrepreneurial mindset to navigate through ambiguity in a fast-paced environment; you’ll thrive off the challenge of juggling multiple competing priorities
Analytical ability to gather and summarize data for reports and briefing papers, find solutions to various project challenges and prioritise work
Evidence of writing communications for a range of internal and external audiences – including Board
Creativity to resolve complex problems and/or identify alternatives where established procedures may not exist
Hybrid Working:We have a hybrid model with a virtual-first approach which means you would be able to work from home. You will typically come into our London office upto 2x a week, but we'll support you as best as we can!
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
Generous 9% employer pension. Regardless of whether you contribute into your pension or not, DLG pay 9% into your pension (but you can take this as cash if you want!)
Eligibility for annual performance bonus of up to 20%
Generous holidays - 30 days annual leave (excluding the bank holidays). Plus, the option of buying or selling upto 5 days each year!
50% off home, motor and pet insurance
Free travel insurance and Green Flag breakdown cover
Electric Vehicle car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
Free private medical cover for you!
Buy-as-you-earn share scheme
Employee discounts and cashback
Being yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
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