Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands.
We’re reimagining retail andbelieve the higher the risk, the greater the reward. We’ve never been afraid to push forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back – there’s no room for hesitation.
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We are looking for a talented, driven and versatile individual who relishes working collaboratively to deliver exceptional customer service to join our trade customer service team working in our Chelsea offices.
As a member of our trade team, your focus will be to provide excellent end-to-end service to some of our key customers. You will have experience in customer service dealing with large ticket items, preferably in an B2b position and ideally dealing in interiors. You will be confident in dealing with customers in an efficient and courteous manner, ensuring their queries are acknowledged and dealt with effectively. You will also need to provide aftercare and manage relationships with clients over a long period of time.
You will be a brand ambassador, always representing sofa.com at the highest level.
We are recruiting for full-time role, Monday-Friday 09.00-17.30.
An opportunity like this at Frasers is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: