Job Description
Job Title: Customer Support Engineer
Job Type: Onsite
Work Type: Permanent
Industry: Scientific
Job Location: Worcestershire
Salary: £35,000 to £45,000 per annum
Profile – Customer Support Engineer
Our client is a market leader in the design and manufacture of scientific systems which are in great demand and exported globally.
Duties – Customer Support Engineer
• Provision of remote support to customers via telephone, email etc on the full range of their equipment
• Fault finding and repair of equipment returned to base in a timely manner and to a high standard of workmanship
• Requirement to travel to customer site for field support/service and repair work within the UK and globally as needed by the business
• Perform Root Cause Analysis to identify issues
• Assist with the provision of service training to customers primarily in the UK but may be a need to deliver internationally
• National and International travel occasionally required
Experience/Qualifications – Customer Support Engineer
• Formal electrical/electronic engineering qualification or equivalent experience
• Experience of supporting/servicing/maintain electro-mechanical equipment
Candidates who are currently a Field Service Engineer, Repairs Engineer, Electronics Technician, Electrical Technician, Applications Engineer and Support Engineer could be suitable for this role.
To make an application for this role please submit your CV to or for more information call.
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Omega Resource Group is acting as an Employment Agency in relation to this vacancy.