Job Description
Digital Account Manager
£30k - £40k
Full Time
Chesterfield (S40 Hybrid)
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
If you're a Digital Account Manager with strong experience of projects across paid search and paid socials, wanting to work in an established agency with plenty of scope for further growth across its digital function, this role could be your perfect match.
This agency has been going for 18+ years and digital marketing has been identified as a key area for growth. This Digital Account Manager role will be pivotal to unlocking the potential the business has in terms of its digital offering and you could be key to their continued success in this space.
The Job...
Reporting into the very experienced Commercial Digital Director, and working closely with the digital implementation team, you'll be looking after between 4 and 6 clients across a range of sectors, including many household names.
You'll take responsibility for account management, client briefs, and instructing campaigns to the internal teams. Being a strong communicator, you'll pull together informative presentations to deliver to clients, delivering performance reports, collating information from client briefings, and managing their expectations.
You'll be responsible for:
- Managing your own accounts, as well as supporting and helping to grow existing clients within the business.
- Liaising directly with clients and the agency’s digital experts, ensuring requirements are met in full.
- Creating client reassurance and building strong relationships.
- Servicing existing clients to generate revenue growth.
- Onboarding new clients.
- Meeting and exceeding team targets.
- Keeping clients informed of campaign performance and new opportunities.
- Being an expert across the ever-changing digital landscape.
About You...
You'll need good experience of working in a digital marketing agency environment, specifically focussing on client services. You'll be a real people person too, with a strong desire to help support your clients towards their digital goals.
Here's some of the key experience you'll need to demonstrate:
- 2+ years account management experience within a marketing agency.
- Excellent knowledge of digital marketing strategy, particularly for Google and/or Meta.
- A passion to unearth opportunities in the local and regional marketplace, making use of the team's capabilities.
- Fantastic organisational and time management skills, with the ability to deliver to deadlines in a fast-paced environment.
- Experience working with CRM and planning systems.
- Excellent communication skills, with a focus on delivering outstanding client service and building strong, long-term, client relationships.
- Proven experience working independently and as part of a team.
- The ability to create and build full proposals, including sourcing insight, figures and market intelligence.
The Company...
This is a well established digital marketing business enjoying a great period of growth. They work across plenty of different sectors with clients including the likes of Chanel, JustEat and Asos, to name just a few.
With their base in Chesterfield, ideally they're looking for someone happy to be in the office collaborating with their colleagues 3 times a week, with a couple of days a week working from home.
In addition to an attractive salary of £30k-£40k DOE, the company also provides flexible hybrid/remote working, along with exciting future prospects.
Some additional benefits include;
- Health & Wellbeing support
- Electric vehicle discount scheme
- Pension
- Annual bonus
Want To Apply?
We're interviewing and shortlisting for this role right now, and expecting to get suitable candidates in for interview quickly. If you're interested, please apply with your up-to-date CV today.