Job Description
Orbit is a fantastic business and one that's really going places.
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Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home.
Over 50 years later, we're one of the leading housing providers in the UK. Our services have diversified, our housing portfolio has expanded, and our reputation as an innovator within our sector has grown. But one thing that has never changed. Our belief in people and what they can achieve.
Your role at Orbit.
Contract available till September 2023
Working hours are shift based between 8am and 8pm Monday - Friday - main hours predominantly between 8am to 6pm.
This is a vital role within the department as you will be responsible for representing Orbit Group in the management of all legal cases regarding income recovery. You will work closely with Court Officers to provide advice and assistance on all areas related to legal enforcement work and any other tenancy enforcement and negotiation.
The team work in an agile manner, so the role will involve a split of working in the office and working from home.
You will be responsible for taking ownership of cases whilst providing specialist advice and support to internal colleagues on all aspects of rent recovery.
What will help you make a difference.
- Experience of dealing with high risk arrears case management and performance case reviews
- Good understanding of domestic budgeting, debt management, Welfare Reform and benefit regulations
- Excellent understanding of housing law, legislation, CPR for both mandatory and discretionary possession grounds.
- Experience in dealing with and understanding, court etiquette, case law, court directions & Equality Act particularly in relation to debt recovery including the county court process.
- An understanding of best practice in arrears collection and of related legal issues
- Experience in income collection and recovery at all levels
- Extensive experience in tenancy enforcement action
- Experience of preparing documentation for court action
- Ability to represent the association to external agencies.
- Educated to GCSE level or equivalent, with good levels of numeracy and literacy
- Must be willing and able to travel to meet the requirements of the role
- Willing to work flexibly to meet the requirement of the role
We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain great people. We welcome applications from all individuals regardless of background, age, gender/gender identity, sexual orientation, ethnicity/nationality, religious belief, faith or disability. As part of our Armed Forces Covenant commitment, we welcome ex-services professionals to consider career opportunities at Orbit.
Why Orbit?
Rewarding your contribution.
For those who want or need more of a work life balanceour view is that this role is suitable for WorkSmart. This means we would consider a more flexible working arrangement, where your hours and work location are managed according to business, customer and personal needs. Agile working arrangements will be discussed during the interview process.
Some of our core benefits include:
- Group bonus potential up to 15% of salary
- 27 days annual leave plus bank holidays and the Orbit day
- Private medical insurance
- Excellent contributory pension scheme
- Life assurance
- A great pick and mix of flexible benefits including the option to buy and sell holiday and much more
Our culture and purpose.
We know that great people are central to achieving our ambitions and as such we want everyone to have a voice and make a positive difference. We are proud to be a Sunday Times 100 Best Companies to work for, this demonstrates we place people at the heart of everything we do. We continue to create a culture that celebrates diversity and an environment where everyone feels able to contribute towards achieving together.
We support our colleagues to be at their best through our wellbeing programme #ThisIsMe, our corporate learning programme, opportunities for professional development, our innovative approaches to making the world and our homes a greener place and our leading reward and recognition package. Because of this our people tell us Orbit is a great place to work for.
At Orbit, our people are enthusiastic and passionate about making a real difference to our customers and communities. We are one team where everyone is connected and encouraged to have the freedom to think differently.
Each year we build many new affordable homesand manage a total portfolio of around 45,000 properties. Over 100,000 people live in an Orbit home and our innovative approach empowers every one of them to grow and thrive. We are commercially driven. The more profit we make, the more we invest into the communities that we work for, improving services and playing a key role in driving UK housing growth.
Work for Orbit. Believe in people.
We have so much more that we'd like to share with you so please submit your CV demonstrating the value you could bring to Orbit.
We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.