Job Description
Are you looking to kick off your IT career or have some experience but looking to join a company that can propel you forward in your career?
Looking for an employer that can offer a great scale of progression and training to ensure you reach your maximum potential?
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Our client are looking for candidates with an IT background to help provide 1st Line Support in a Manufacturing environment.
The role does require occasional travel (Full UK Driving License required) across England but you will be provided with a car allowance and travel expenses covered.
Responsibilities
• Provide first-line support to end-users via phone, email, or in-person
• Troubleshoot hardware, software, and network issues.
• Assist users with login problems and software installations.
• Coordinate with vendors and third-party service providers when necessary.
• Collaborate with other IT team members to resolve complex issues.
• Monitor system performance and troubleshoot any issues.
Skills & Experience needed
• Previous experience in IT support or a similar role is preferred.
• Strong knowledge of Windows and/or macOS operating systems.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
• Excellent troubleshooting skills and problem-solving abilities.
The is a hybrid remote role, with occasional travel across the UK.
Salary- £25,000 Per Annum + Car Allowance