Job Description
- Salary:£31,663 - £35,906 Posts in London receive an additional £4,378 London Weighting Allowance.
We are looking for an Infrastructure Operations Engineer (Network & Telephony) to join our growing team.
All potential candidates should read through the following details of this job with care before making an application.
This role will support the management of the HSE’s Network and Telephony estate, ensuring that technologies (Layer 2/3 switches, WiFi APs, VPNs, Load-balancing Firewalls, VOIP, Contact Centres) remain available, performant to SLAs/OLAs and relevant to business requirements. This role will monitor all technologies in the suite, investigating incidents, resolving problems, and developing and applying fixes and changes. The role will deliver upgrades to technologies, implement new functionality and seek to continuously improve the technologies to support the organisation in better ways. The role will ensure that the technologies remain secure, protecting HSE’s data and users from cyber-attack and unauthorised loss. This role will engage with users, supporting their needs and ensuring that a high quality customer-focused service is delivered.
To find out more about the role and the specific requirements and further information on IT careers within HSE by following the link – ITCAREERSHSE.CO.UK .