It Desk Analyst X2 Job In London

Job Description

Our client is seeking to compliment its existing IT team with the addition of  TWO SUPPORT DESK  ANALYSYTS . 

You will be a an IT service Desk analyst, with a positive  apporach  and a  'can  do attitude. You will need to be flexible and adaptable as to the needs of the business, the  chariman  and  stakholders  able to react  qucikly , as necessary to resolve IT related issues, in multiple locations including on occasion the  Chairmans  private jet. 

This is a  unqique   opportuntiy  that will enable you to progress your career  wihtin  a dynamic, forward thinking and exciting group of businesses as it enters a new period or extensive growth and expansion in the UK and beyond.

Responsibilities

1st-line hardware and software support for desktop computers, desk and mobile telephony, and other  handheld  devices across multiple sites

Installation of new hardware and software

Troubleshooting issues / answering queries to successful resolution

User management - accounts, permissions, distribution lists

Experience and qualifications

Minimum of 12  months'  commercial experience in a similar role within a small- or medium-sized organisation

Previous experience of supporting users by telephone and ticketing system

Three A- or five AS- levels / City and Guilds diploma / NVQ level 3 / or equivalent

Beneficial

Minimum of 18  months'  commercial experience

Previous experience supporting more than one company/division

Previous experience supporting a recruitment agency

HND  /  DipHE  / NVQ level 4 / degree with honours / or equivalent

Skills and competency

Support of Microsoft Office 2010 or greater, Windows 7 or greater

Familiarity with the internals of a PC/laptop

Demonstrable ability to diagnose a variety of desktop and laptop issues,

across general operating system, TCP/IP networking, hardware

component failure/intermittent issues,  etc

Ability to follow instructions or procedures, and check own work

Equally comfortable working with others and on own

Beneficial

Support of Microsoft Office 2016,  Visio , Windows 10

Previous experience with Office 365

Previous support of Android and  iPhone  phones, Android and  iPad

tablets, and Macs

Previous experience of automated build and deployment tools

Knowledge of Windows Server 2008 and 2012

Ability to accurately estimate how long a task will take and communicate

progress

PLEASE APPLY IMMEDIATELY, VISIT US AT ARMSTRONGKNIGHT ONLINE, OR CALL TO PROGRESS YOUR APPLICATION FOR THIS EXCEPTIONAL CAREER OPPORTUNITY.

I just want to say thank you so much Georgia for all your help with this position you have sent us some great candidates and the Directors are very impressed with Armstrong Knight and your work, if we have any future positions we will be coming straight to you.

Many thanks again for all your hard work. 

I received a call from Luke after uploading my CV to an online job site, we spoke on the phone and I felt that Luke was very personable and we built a strong rapport which built my trust in him as my consultant. After speaking to him about what job I was looking for and sending him an updated version of my c.v it wasn't long before I received a call from Luke with a job interview. The job was everything I had asked for! Amazingly the day after my interview I was told I had the job. Luke was great at negotiating my Annual pay and working hours. My life has completely transformed in such a short space of time, I love my new job and I also get more time in the evenings with my daughter. I cant thank Luke enough. He still checks in with me regular to make sure i'm doing OK.10/10. Thank you Luke!

I would have no hesitation whatosoever in recomending the outstanding service that we have received from Armstrong Knight, whom we have used exclusively for the last two years. 

They have demonstrated a thorough understanding of our business and have consistetly found us exceptional staff ,who have proven to be valuable additions to the company. 

As you are aware in the last 20 months you have been our exclusive supplier of recruitment services and have provided seven new members of staff at senior level or below. Your understanding of our needs and identification of suitable candidates has been impeccable and all of them have been excellent additions to our team, and in that period all have grown as individuals and have contributed positively to our business. We are happy to continue our arrangement and heartily recommend you to others, and will be in contact in the near future.

I just want to say thank you so much Georgia for all your help with this position you have sent us some great candidates and the Directors are very impressed with Armstrong Knight and your work, if we have any future positions we will be coming straight to you.

Many thanks again for all your hard work. 

I received a call from Luke after uploading my CV to an online job site, we spoke on the phone and I felt that Luke was very personable and we built a strong rapport which built my trust in him as my consultant. After speaking to him about what job I was looking for and sending him an updated version of my c.v it wasn't long before I received a call from Luke with a job interview. The job was everything I had asked for! Amazingly the day after my interview I was told I had the job. Luke was great at negotiating my Annual pay and working hours. My life has completely transformed in such a short space of time, I love my new job and I also get more time in the evenings with my daughter. I cant thank Luke enough. He still checks in with me regular to make sure i'm doing OK.10/10. Thank you Luke!