Job Description
Our client is seeking a IT Services Team Lead to be based across their Hackney, London locations.
The post holder’s responsibility will extend to IT services communications at all levels within the Federation, ensuring service is met at all levels within the federation’s hierarchy. As such, a large amount of focus will be on improving the service desk function, particularly the SLA, service delivery and overall Federation technology.
Experience/knowledge Desired:
• Worked with an ITIL environment, providing IT services as part of a professional IT team
Find out more about this role by reading the information below, then apply to be considered.
• Have a working experience of delivering an IT service to an SLA
• IT service or helpdesk management experience
• Delivering prompt, effective IT support into large and diverse organisation
• Experience of managing small-scale local projects
• Exposure to Microsoft domain networks and worked in an environment using standard network administration tools
• Ability to draft written IT reports
• Windows Server Environments
• Large Production Windows AD Domains
• Multi-site SCCM administration
• Virtualised Network administration in VMWare environments
• Process and documentation based approach
This post is subject to an enhanced DBS disclosure.
Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Contact/Further InformationIf you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below.
Job Title: IT Services Team Lead - 5239
Job Reference: 5239
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