Job Description
The Opportunity
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
We’re looking for a Senior Account Manager who has integrated experience to join our growing team on our Alcon account. Alcon is a global contact lens company. One of the largest manufacturers of contact lenses and lens care products, as well as providing a complete line of surgical products and technology to treat all types of eye conditions.
Alcon are the Carlsberg of clients. They are nice people, respectful of strategy and the creative process, take advice well and have real creative ambition. Our remit at Iris is on their global/regional product launches and toolkits, as well as some local executions across their Vision Care and Surgical portfolio. The work is integrated and varied from moving image (not telly), digital, social, OOH and print.
How you'd spend your day
•This role requires a mix of client and internal leadership and project delivery.Reporting into the Account Director there is clear headroom to grow personally and professionally, and as such the ability to manage upwards to build trust is important.
•Line management responsibilities of the team's Account Executive; ensuring they feel supported, are learning and growing within their role and setting standards for them.
•Internally, you’ll be working closely with multiple internal capabilities such as Project Management, Strategy, Creative and Design.
•Externally, you’ll work with a broad range of clients, who are based across the globe, so building strong relationships and open lines of communication is key.
•You will be a key day-to-day client contact and be viewed as an integral part of the business, who is able to offer valuable input on strategy, delivery and creative.
•Ensuring operational excellence on the account and projects you manage.
•You will help lead key client meetings including status meetings, briefings, inter-agency meetings, and agency presentations.
•Have a solid understanding of strategy and always ensure that you and the team are working towards the objectives set out in the brief.
What we’re looking for
We’re looking for an energetic, driven account handler who’s keen to learn and ready to roll their sleeves up and get stuck in. You will be working within a passionate team and a broad selection of clients on the Alcon account who all care about producing great work.
•A self-starter who takes ownership, can set the pace, utilise the agency’s multi-faceted offering and has high standards to deliver work that makes a difference to the client’s business.
•Personable, with anatural ability to develop strong relationships at all levels, both internally and externally.
•Commercially driven, experienced in managing projects day-to-day, and who revels in identifying new opportunities.
•Able to thrive in an agile environment with obsessiveattention to detail. You should be organised as well as being flexible, a natural problem solver, and have the ability to stay cool under pressure.
•Experience working on a Global account, and/or with non-UK based clients, would be beneficial but not essential.
•Experience working on a healthcare account, would be beneficial but not essential.
Who are we?
About Iris
We’re Iris. We’re For the Forward. A creative, strategy and innovation company that uses the power of participation to excite progress for businesses. As the relationship holder for our clients, we’re inviting you to participate in progress – moving yourself, your client and the wider world forward with every decision you make.
Our office
London is our HQ. In our riverside office you’ll find 380 talented people working with ambitious client partners. We’re the lead strategic & creative agency for Suzuki, Starbucks, adidas Football and Abrdn. And we’re a specialist partner for Barclays and Samsung, to name a couple.
The Iris Character
We have five core behaviours that we look for to help us to build a culture that fosters true progress: Courage, Storytelling, Collaboration, Empathy and Commitment.
What's in it for you?
- Flexible working – we offer you a balance of home and office working and the opportunity to choose your days when it suits you best
- Core hours –whether you want to enjoy an early gym session or pick up your children from school, you have the option to manage your own hours
- Vitality private health care
- BUPA dental care
- Pension scheme
- Enhanced Maternity package
- 4 months full pay after 1 years’ service
- 6 months full pay after 2 years’ service
- Enhanced Paternity package
- 4 weeks full pay after 1 years’ service
- IVF support - giving you flexibility to attend appointments and recover from procedures
- Additional Parental support - meaning you can be there for your family’s important moments’
- Personal access to our independent Financial Advisor
- Group income protection
- Sabbatical after five years
- Bike to Work Scheme
- Weekly football and yoga sessions
- adidas discount
Holiday
- 25 core days’ holiday
- Three extra days can be used for religious holidays
- Plus your birthday day off
- Plus an extra day after two and five years of service
- Climate Exchange Day
Diversity, Equity & Inclusion
‘FOR THE FREE’is our global DE&I strategy. Its aim is to create a business where everyone feels free to be themselves and has the same opportunity and access to progress.Our DE&I strategy encourages courageous thinkers who champion outsider perspectives.‘FOR THE FREE’has three main pillars of activity:
Diversity-We want to invite difference. To be an organisation that is fully representative of different groups and reflects the city, country and world that we live in. We value our talents’ lived experiences – including gender, race, class, disability, neuro-diversity and sexual orientation.
Equity-We want to be fair to everyone. To remove barriers for individuals and groups and provide the bespoke access, support and opportunities that are needed to fully participate in our organisation. We are levelling the playing field.
Inclusion-We want everyone to feel at home.To provide a place where people can be themselves, express their unique identity and contribute to the life of our community
Privacy Statement
If you decide to apply for a role at Iris we will only keep the data provided by you for 2 years from the date we receive it, following which your data will then be destroyed. We have a legitimate interest to process the data you provide us and we will protect your rights in accordance with all applicable data legislation. If at any point you decide you would like us to delete the data we hold or have any more questions please email us atdpo@iris-worldwide.com.
You can find out more about ourPrivacy Policy here:http://www.iris-worldwide.com/privacy-policy/
We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large. We are For The Forward.