Job Description
Communications and Support Manager
12-month Maternity Cover
Location - London
Join a dynamic not-for-profit organization committed to eradicating homelessness in London. They are seeking a Communications and Support Manager on a 12 month maternity cover contract who can offer guidance and oversee the team accountable for brand management, communications, event coordination, and fundraising efforts encompassing individual giving, legacies, community involvement, and corporate partnerships. Additionally, this position will have direct oversight of Major Donor relationships and associated income.
This role plays a crucial part in the charity's expansion and achievement of strategic objectives through brand enhancement, engagement with stakeholders, and the management of key fundraising avenues.
Responsibilities
- Develop the brand on an ongoing basis, in collaboration with the Chief Executive and senior leaders, to ensure it is serving the charity as it grows and helps to achieve strategic goals.
- Ensure the charity’s visual identity and organisational narrative are upheld through all communications and PR.
- Support the Heads of Fundraising and Communications to devise a communications strategy aimed at engaging new and existing audiences.
- Oversee web presence and marketing campaigns, ensuring the delivery of distinctive, engaging and integrated content, reflecting the charity’s mission and values.
- Oversee the organisation and execution of corporate, stewardship and fundraising events.
- Identify and keep abreast of internal and external reputational and financial risks to the charity, developing crisis management plans and responses, working with the Chief Executive and Board where necessary.
- Be main point of contact for our Patrons and President to encourage ongoing involvement, and identify and approach appropriate, prospective supporters to the charity including patrons/ambassadors and people of influence.
- Review existing and future fundraising and marketing activities to ensure compliance with regulations and best practise.
- Manage the work of direct reports, agreeing, and setting objectives, targets and deadlines,
- responsible for monitoring workflow and managing performance, ensuring that work meets agreed objectives, targets and deadlines.
- Directly take responsibility for supporting and communicating with our major donor / high net worth supporters, and work to deliver against agreed targets for this income stream.
- Produce reports for and attend meetings internally as and when necessary, for example, Directorate, Management, and planning meetings.
Experience & Abilities
- Experience of planning and delivering fundraised income growth
- Brand management experience
- Experience producing communications and/or fundraising plans in the charity sector
- Understanding of supporter management and journeys
- Background of managing and developing high-performing team
- Ability to develop and maintain professional relationships at all levels and with key stakeholders
- Ability to move across various functions and areas of responsibility
- Excellent organisational skills including time management, a high level of accuracy/attention to detail
- Strong written and verbal communication skills
- Good IT skills, including the Microsoft Office package, databases and digital media platforms
- Problem analysis and solving, proactive and able to use initiative
Interested? Apply now!