Senior Employee Communications Advisor Job In London

Job Description

Primary Details

Are you an ambitious, self-motivated team player? Are you looking for a professional, vibrant, and social workplace? Then look no further…

We have a fantastic opportunity to join QBE as a Senior Employee Communications Advisor supporting the Senior Employee Communications & Brand Manager (EC Manager) in creating an environment which fosters and drives employee engagement. We are looking to speak to people that already have a solid understanding of best practice in employee / internal communications as well as excellent copywriting and relationship management skills.

This is an excellent opportunity to work with likeminded individuals in making a real difference to a global organisation. Our Senior EC Advisor will partner with senior stakeholders across the business to manage the end-to-end employee communications plans in line with business objectives.

Your responsibilities for this role may include, but are not limited to:

• Business partners with senior leader stakeholders to create, consult, influence and shape effective employee communications plans and content that is measurable in terms of adding value to drive employee engagement, that is linked to their business objectives

• Supporting the EC Manager to strategically shape and support the implementation of the Employee Communications strategy and plans for QBE EO

• Supports the use and development of the employee communications content calendar scheduler; the news publication process; relevant communications inboxes; utilises our broadcast communications channels, including intranet content to drive consistent messaging and delivery; supports and contributes to employee communications measurement and the insight dashboard

• Leads on shaping, influencing, and creating together with stakeholders, creative and innovative employee communication campaigns based on best practice and data-led insights to help drive employee engagement

• Listens, questions, leads, and consults to influence to drive best practice employee communications with senior stakeholders from presentations (virtually and in-person), script-writing/talking points, key messages, etc.

• Works with the wider communications team, particularly PR/Media team, and the wider organisation to support and drive their key messages and calls to action, as well as test new ideas and approaches to drive engagement both internally and externally (social media, website, etc)

• Establishes and maintains trusted relationships with key internal stakeholders to understand business objectives and requirements and assist in the timely delivery of communication engagement solutions

• Write, review, and edit employee stories in a variety of formats from written to videos and other creative copy

You’ll need to be able to display you have the following qualifications and experience:

• An excellent understanding of best practice employee communications around audience, content, channels, and measures

• Excellent copywriting, editing and delivery experience

• Excellent communications, relationship management, diplomacy, written and verbal skills with senior leaders

• Experience in strategically influencing senior leaders and building trusted networks

• Is naturally curious and has a journalistic eye in creating, developing, and shaping engaging stories and campaigns

• Objective and outcome focused related to deadlines, communications scheduling, channel usage and audience engagement

• Leads but example and regularly brings in examples from the outside in to help experiment and innovate to drive best practice employee communications and engagement

• An excellent track-record of delivering effective employee communications and senior leader consultancy

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference.  In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include; 

Employer of the Year 2022 Winner – Insurance Insider

British Claims Awards 2022 Winner - InsurTech Award 

Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year 

Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response  

Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year 

We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.

About QBE

QBE helps businesses build resilience through risk management and insurance.

QBE European Operations is part of QBE Insurance Group, one of the world’s leading international insurers and reinsurers and Standard & Poor’s A+ rated. Listed on the Australian Securities Exchange, QBE’s gross written premium for the year ended 31 December 2021 was US$18.5 billion.

As a business insurance specialist, QBE European Operations offers a range of insurance products from the standard suite of property, casualty and motor to the specialist financial lines, marine and energy. All are tailored to the individual needs of our small, medium and large customer base.

To find out more about why you should work for QBE, visit our careers website.

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to APPLY NOW! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

Please make the Talent Acquisition aware should there be any reasonable adjustments that may need to be made for the interview and the remainder of the recruitment process.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.