Job Description
Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.
*Banking services provided by MVB Bank, Inc., Member FDIC
Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), filing their taxes with Credit Karma Tax and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.
*Banking services provided by MVB Bank, Inc., Member FDIC
We’re looking for a Senior Product Analyst I to join a team passionate about Analytics for Credit Karma UK to help drive key product and marketing decisions through deep analytical insights and rigorous measurement. If you love designing tests and turning analysis into tangible business results, this role could be for you.
This role will involve working with numerous product touch points and centers around strong collaboration with product, marketing, engineering, and finance partners.
What you’ll do:
- Support ongoing analysis and monitoring of revenue funnels across the platform and partners
- Predict revenue impact from changes in pricing, underwriting, approval models, and user behavior
- Perform exploratory analysis to generate hypotheses, identify gaps, and size opportunities for new initiatives
- Serve as an internal consultant for the marketing team for all things data and analytics
- Communicate performance and impact of different marketing programs and activities
- Create and automate easy-to-consume dashboards and reports of key metrics; monitor and share insights at a frequent cadence throughout the year
- Unlike some analytics functions, you are not a service provider. You’re a thought leader to the business, owning end-to-end analytic work streams, defining success and performance metrics, and delivering actionable insights and recommendations for cross functional groups and partners
What’s great about the role:
- You’ll get to solve highly analytical problems and have a direct impact on the future of the Credit Karma product
- The role is highly cross-functional, which means you get to work with product, marketing, engineering, business development, and data science
- You’ll serve as an influential sounding board for leadership and help apply a high level of rigor to decision-making
- Your work will help us design better products, improve user experience, optimise marketing programs, and inform overall business strategy
Minimum Basic Requirement:
- 3+ years of analytics experience
- 3+ years of experience with SQL
- 2+ years of experience with data visualisation tools such as Looker/Tableau for insight synthesis and presentation
- 2+ years of experience with Python or R
- Excellent analytical, presentation, and visualization skills
- Great written and verbal communication skills
Preferred Qualifications:
- Experience with software development a huge plus, especially in building automation and predictive models
- Background in technology and/or financial services is a plus
- Ability to problem-solve and understand key drivers of the business
- Ability to independently thrive in a fast-paced, dynamic, and often ambiguous work environment
- Ability to work cross functionally and assert influence internally/externally
Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance or similar ordinances.
COVID -19 update: Protecting the health of our employees and the candidates interested in a career at Credit Karma is our top priority. We appreciate your understanding and being open and flexible with any changes related to our interviewing process. Moving forward, all new hires are required to be fully vaccinated against COVID-19 and to share proof of that status prior to their first day of onboarding. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Credit Karma may not be able to grant such accommodations in all cases.
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies: