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Job Description
Senior Visual Merchandising & Store Design Manager - UK
Department: Channel Marketing
Employment Type: Permanent - Full Time
Location: Head Office, London
Reporting To: Lauren Grimmer
Description
Contract Type: Permanent
Weekly Hours: 37.5
Working collaboratively with the Global SDVM Director & UK Marketing team the Senior Visual Merchandising & Store Design Manager will carry out local (UK) VM campaign briefs across the UK retail estate, working closely with Channel Marketing and Commercial teams to ensure best-in-class execution of brand campaigns, local eventing ( both inside and outside of our retail partners) alongside providing support for detailed planogram updates.
Weekly Hours: 37.5
Working collaboratively with the Global SDVM Director & UK Marketing team the Senior Visual Merchandising & Store Design Manager will carry out local (UK) VM campaign briefs across the UK retail estate, working closely with Channel Marketing and Commercial teams to ensure best-in-class execution of brand campaigns, local eventing ( both inside and outside of our retail partners) alongside providing support for detailed planogram updates.
Key Responsibilities
- Excellent creative ability to work with commercial & creative teams to issue clear planogram with zoning (skincare bar, backwall, open-sell, cash wrap-gifting areas…) to create a harmonious and consistent VM guideline across the UK estate, this includes Spa & Salons, Retail Partners and Travel Retail.
- Work closely with Global SDVM Director to ensure global guidelines/ toolkits are reflected in UK market.
- Ensure “always on” VM updates for evergreen & campaign assets, liaising with both internal and external stakeholders to ensure timely delivery and execution
- Review relevant planogram updates for UK market as briefed by UK commercial team, reviewing shelf productivity.
- In collaboration with Marketing & Commercial teams, lead the adaptation & production of windows, secondary sited animations
- CAPEX projects: lead local refit / new door opening from brief to execution. Pull together brief for UK flagships to Global SDVM.
- Manage the reporting of all UK VM budget trackers, alongside ensuring all relevant PO’s have been raised in a timely manner.
- As part of the VM process ensure appropriate RFP process has been followed to ensure best supplier for project has been chosen.
- Good understanding of brand ethos and be a brand guardian.
- Lead the weekly VM update meeting, providing status updates and clear CPA’s/ status updates for projects, so all stakeholders have clear visibility on project status.
- Manage UK retailer VM approval processes, keeping internal stakeholders abreast of key updates.
- Create and maintain the UK VM database Including lightbox roll out – so there is a clear overview of the space & location secured across our retail estate.
- Manage prototype development and CPA for UK team with local suppliers.
- Establish trust relationship to negotiate best cost quality with suppliers to deliver sustainable & on brand VM for our Retail partners in all permanent and temporary environments.
- Ensure site survey are carried out by supplier and maintain a site and window database for future visibility and cost monitoring.
Skills, Knowledge & Expertise
- Bachelor’s degree in a related field required: graphic design, VM, product design
- Be consumer-centric, demonstrate a good understanding of the customer journey in beauty, and have excellent attention to detail.
- Understanding of creative processes
- Understanding of approval processes within brand teams and third parties (retailers, brand stakeholders).
- 5+ years’ experience, preferably in luxury/premium beauty.
- Proficient in InDesign & Illustrator
- Intermediate in ‘Photoshop’ to quickly translate visual ideas into mock-ups.
- Nice to have ‘SketchUp’ wireframe 3D skills.
- Able to use Mac Keynote (presentation) & basic knowledge of Microsoft package.
- Awareness of competition/trends to maintain relevancy in our VM deliverables.
- Strong organization and communication skills.
- Must be a team player as all work will be team-based, across multiple functions.
- Positive, collaborative attitude, this plays a key role in engaging with multiple stakeholders across the business
- Keen eye for detail, this candidate will be key in ensuring our brand equity is adhered to across all key retail partners.
What we offer you!*
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance, and more
- Generous Holiday Allowance, increasing with the length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Private Medical Insurance
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
*Some benefit eligibility is based on length of service or contract type