Job Description
Who we are?
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes,keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
What is the purpose for this role?
To help create a new Waste Control desk which will support the Innovative Mogden Waste Catchment in London Operations. This is a 12-month trial to demonstrate how a single Control desk can focus on, and support on all assets within a single waste catchment (Mogden). The desk will help us identify asset risks quickly and through building relationships with the Mogden Catchment operational team, help deliver change and provide a new approach to waste system operations in the future.
The role will use new analytical tools, alongside existing technologies, to help demonstrate data lead insights into interventions, and reduce risks to our customers and the environment from restricted services, flooding, and pollutions.
What you will be doing
- The role will require full ownership of risks from end to end. Support the development of an effective Catchment Management approach to Waste Control by testing and providing feedback on process and system changes.
- From analysing data, alarms, identifying trends, liaising with operations/digital/OT and other stakeholders, to tracking benefits, identifying learning opportunities and reporting.
- Communicate status of work as required, escalating risks or issues if and where necessary along with suggested mitigating actions where possible.
- Use the new Smart Waste Catchment tool (and associated smart waste tools) to look for abnormal trends and alerts, initially within the Mogden catchment but progressively across the whole business.
- Support and build close relationships with colleagues across waste system operations, the PCAs with their work on SPS and SLMs. Also work with waste System Operations in utilising information from Scada on the Mogden catchment.
- Maintain and actively manage compliance with all company health & safety requirements.
- Either graduate, typically with several years relevant work experience, or ONC/HNC or equivalent in field related to technical specialty typically with significant years relevant work experience in wastewater industry.
- Analytical with a strong attention to detail.
- Demonstrable ability to learn new subject matter quickly, along with an ability to communicate complex issues to a wide audience.
- Self-starting with a high degree of personal drive.
- Experience and aptitude to engage with key stakeholders.
- Resilient with experience of operating in high pressure environments.
- Good interpersonal and communication skills - written and verbal.
- Fully competent at using the appropriate Company IT systems (preferably GIS, SCADA knowledge) and Office software.
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Thames Water is a dynamic, rewarding, and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.
We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.