Job Description
London, England, United Kingdom Sales Full time
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Mention Me is a referral marketing platform that fuels business growth. Our world-class programmes have delivered more than 4 million referrals totalling £1Bn+ in revenue for 450+ brands around the globe.
Founded as a bootstrapped two-man company in 2013, we now employ more than 80 specialists and work with brands including Farfetch, Bloom & Wild and Nutmeg. Our work has been celebrated by awards including Showcase Startup at Retail Week’s Buzz conference, Best Tech Startup at Drapers Digital Festival, and a Bronze Stevie for Customer Service Team of the Year.
In 2018, we raised $7 million in funding from Eight Roads Ventures to fuel our next phase of growth as the market-leading referral platform.
Diversity, equity and inclusion
We celebrate every Mentioneer, exactly as they are. We don’t shy away from breaking down systemic discrimination in society, or from difficult conversations and decisions. We’re committed to being a force for change.
The same goes for our recruitment. We welcome every application, regardless of race, religion or belief, ethnic origin, physical ability, family structure, socioeconomic status, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. If you’d like to find out more about diversity and inclusion at Mention Me, get in touch .
Description
Are you a solutions architect with commercial experience?
We’re looking for an experienced solutions architect or sales engineer to work in tandem with the sales team to design solutions for our clients. You will collaborate with our clients to uncover their business goals and technical and commercial constraints, so that we can build the right solution to maximise their profits whilst meeting their goals.
You will assist with technical questions and concerns during the sales process and frequently participate in the initial portion of the project specification process.
Your technical experience and knowledge of eCommerce will help Mention Me to drive new business revenue by being the product expert in meetings with our prospective clients. Your primary function will be to give clear guidance to prospects regarding how to integrate Mention Me into their martech stack. You will scope out technical deliverables and help our prospects map out all necessary resources required in order to go live.
This role sits within our revenue team. Reporting into Head of Sales, joining and supporting a team of 6 SDRs and 6 Account Executives within the new business function.
How you would contribute
- You will work with the Mention Me Account Executives to scope out tech deliverables for Mention Me to be integrated on client’s websites and platforms.
- You will ensure prospects understand the solution and resource requirements.
- Presenting both standard and custom technical solutions. On occasion, scoping out what the prospect needs and implementing it into a bespoke statement of work.
- Act as the field voice across sales processes to provide feedback to the product and engineering teams on what enhancements are needed to evolve the product.
- Be involved in the infosec process as first responder to client questionnaires.
- Assist with RFPs.
About you
Skills and experience you would bring to Mention Me
- Minimum of 3+ years of experience as a solutions architect or sales engineer,.
- Understanding of the wider martech eco-system.
- Experience in eCommerce, digital marketing or B2B SaaS companies is preferred.
- Bachelor’s Degree.
- Logical problem solver
- Great presentation and communication skills. Ability to combine multiple concepts and perspectives into a unified, convincing message.
- Confident speaking in front of multi-stakeholders. Handle sometimes hostile audiences professionally. Deliver high-impact presentations that emphasise business value, tailored for the audience.
- A team player who can work well with a range of different people. Act as a mentor in the sales team and inspire others through your behaviour and global approach.
- Work with AEs, onboarding and product teams to help sell to products, smooth transition to going live and informing product roadmap.
- Ability to build questions that uncover business needs which are addressed by our products and solutions.
- Find synergy between technology and customers’ business vision and goals.
About you
Skills and experience you would bring to Mention Me
- Minimum of 3+ years of experience as a solutions architect or sales engineer,.
- Understanding of the wider martech eco-system.
- Experience in eCommerce, digital marketing or B2B SaaS companies is preferred.
- Bachelor’s Degree.
- Logical problem solver
- Great presentation and communication skills. Ability to combine multiple concepts and perspectives into a unified, convincing message.
- Confident speaking in front of multi-stakeholders. Handle sometimes hostile audiences professionally. Deliver high-impact presentations that emphasise business value, tailored for the audience.
- A team player who can work well with a range of different people. Act as a mentor in the sales team and inspire others through your behaviour and global approach.
- Work with AEs, onboarding and product teams to help sell to products, smooth transition to going live and informing product roadmap.
- Ability to build questions that uncover business needs which are addressed by our products and solutions.
- Find synergy between technology and customers’ business vision and goals.
Your career progression at Mention Me
To help you carve out a successful career, we’ll provide the following:
- £2,000 annual learning and development budget
- Mentoring scheme with one of our Senior Leaders
As Solutions Architect, you’ll also:
- Take ownership of our tech sign off process for prospects within the sales cycle.
- Report into the Head of Sales under the Chief Revenue Officer.
- Opportunity to grow a team of global solutions architects as the business scales.
We’ll measure your success with quarterly goals and milestones, as well as biannual reviews, so you always know what’s expected and can accurately reflect on performance with your manager.
Here’s why you should join us
We’re big on culture and strive to make Mention Me a great place to work. Here are just some of the reasons to join us.
You can expect:
- A competitive package, plus options in a growing scale-up
- Personal development, including training and conference budgets, a mentoring programme and a personal challenge fund
- 25 days of holiday plus Bank Holidays every year, as well as an extra day off for every year of service
- Company pension scheme
- Enhanced parental leave
- Cycle to work scheme
As well as:
- Recognition and rewards for outstanding work, including the monthly Wheel of Wow, Unsung Hero and termly Founders’ Award for Awesomeness. Prizes include £500 cash, meals out and even trips away
- A work-life balance. We encourage lunch breaks, regularly work from home, and are open to flexible working
- Weekly online yoga classes
- Sessions with a qualified therapist through Spill
- An amazing office, complete with drinks fridge and snacks cupboard
- Regular social events, from chocolate-tasting and pottery-making, to poker nights and picnics
- Subsidised gym memberships and Classpass
Think you’ve got what it takes to be our new solutions architect? Apply now.
Mention Me does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.