Job Description
Merkle is a leading data-driven, technology-enabled, global customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices. Merkle is part of dentsu and for more than 30 years, has partnered with Fortune 1000 companies to maximize the value of their customer portfolios. Our heritage in data, technology, and analytics forms the foundation for our unmatched skills in understanding consumer insights that drive customer experience transformation.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Our combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC
Job Description:
The Analytics business within Merkle is a well established and high growth area of our UK business, contributing over £18m of revenue to Merkle UK in 2020. The breadth of the Merkle Analytics capability spans Decision Science, Data Engineering, Media Analytics and Experience Analytics and we have market-leading delivery teams and Pre-Sales experts supporting our Sales efforts. To continue the rapid growth and evolution of our Analytics revenue line, Merkle is seeking an experienced, highly successful sales person with a track record of success in Analytics/Data Engineering Sales.
The last twelve months have been a whirlwind of pitch wins, new hires and expansion for Merkle in the UK; we have made several acquisitions, secured incredible new premises and have attracted renowned experts to diversify our offering. Merkle is now regularly competing with and winning against the largest Customer Experience Management agencies to win £multi million contracts with blue chip clients and is firmly established at the heart of Dentsu International as we transition towards Dentsu Customer Experience Management (CXM).
Analytics Sales is a fundamental component of Merkle’s go-to-market proposition and is viewed as a strategic growth pillar in 2021 and beyond.
This role will be responsible for the execution of the go-to-market sales plan for Merkle’s Analytics line of business, and the individual will carry a sales target to win a combination of new logo deals whilst identifying further cross-selling opportunities across Merkle’s expansive existing client base.
If successful, this individual will have the opportunity to shape the future of Merkle’s Analytics capability and to potentially build a larger Analytics sales team under their leadership.
Established partnerships are in place with leading Technology and Cloud vendors including Google, Microsoft, Salesforce and Databricks, specifically focused around Analytical/BI/Cloud propositions. Whilst a small existing team today supports the management of these vendor relationships, this individual will help to lead the future direction of these partnerships.
Life as UK Sales Leader – Analytics at Merkle
- Working with cutting edge data products, built for advanced marketing in the 2020’s
- Working alongside some of the best teams and clients in the data industry
- Continually growing and diverse business in the EMEA region
- Chance to be part of a new division with the EMEA business from the start
A few of the benefits
Whether it’s the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too
- Career development through Merkle University and other tools; with access to courses, textbooks and mentorship
- Private Medical Insurance, Company Pension, life insurance and other corporate benefits
- A selection of other benefits including ability to buy additional holiday, season ticket loan and 2 volunteer days
Diversity & Inclusion
At Merkle, we believe that a diverse and inclusive environment improves us as a community and as a business. We want to foster an environment of growth, where ideas and contributions are actively encouraged. We need this culture of courage to continue to thrive in our fast-paced industry.
We have created six Diversity and Inclusion Pillars. Each pillar is made up of a community of members who serve as role models and spread a message of inclusion throughout our global workplace. Pillar members are responsible for planning initiatives, events and training, along with championing change within our business. These pillars are Gender, Ethnicity, Mental Health, Religion, Disability, LGBT+.
Merkle is a place that embraces differences of opinion. To be an advocate for real change we really encourage applications from women, candidates with disabilities and Black, Asian and Minority Ethnic (BAME) candidates as we recognise that these groups are currently underrepresented in our marketing/technology industry.
Qualifications:
- Strong understanding of the UK and EMEA data market
- Play a significant role in new business development activities and pitches
- Establish the data acquisition strategy to support initiatives across CRM, digital media and traditional media
- Develop and put in place a consistent commercial and contractual model across all data providers
- Cultivate strategic alliances with data and ecosystem partners
- Acquire people-based data that originates offline, online and on mobile devices
- Drive global expansion of the data business by delivering foundational deals
- Partner with product leadership to assess data needs across internal and client teams
- Partner with product and business leadership to define a product roadmap and data acquisition priorities
- Manage the relationship with legal and the contracting process
- Oversee the data royalties process
- Vendor management and contract negotiations skills
- Native familiarity with the CRM data, analytics and systems landscape
- Fluent grasp of the digital AdTech and addressable media ecosystem
- Ability to navigate a complex stakeholder matrix and manage priorities
- Passion for cultivating long-term relationships with key stakeholders
- Ability to set a forward-looking vision, lead and inspire at all levels of an organization
- Strong presentation and documentation skills
At the point of application, the candidate must have the legal right to work in the UK as we are unable to sponsor visas as this time. Merkle does not discriminate againstjobapplicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.
As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.
Graduate Opportunities: Whether you're still studying, recently graduated or are already working and fancy a career hop, we could have a perfect opportunity for you.
Experienced Hires: Leverage your expertise, challenge the status quo and grow your career at Merkle.